By accessing Little Bloom’s 1:1 services, you warrant that you:

• are over 18 years of age and have the legal capacity to enter into a legally binding contract;

• have read and accepted these Terms + Conditions;

• +will comply with these Terms + Conditions

Prices + Payment

All prices are in Australian Dollars (AUD) and are inclusive of any Australian Goods and Services Tax (GST) (as applicable). The prices indicated on the Site may change at any time without advance notice to you. Purchases will be charged at the price in force at the time your order is validated. Payment must be made in full prior to the first session.

Booking Your Sessions

To allow time for me to prepare, it’s appreciated that bookings are made at least 48 hours in advance of your session.

Cancellations + Rescheduling

Things come up, I get that. Should you need to reschedule a session please provide at least 12 hours notice. You are able to reschedule a session twice before incurring a $35 rescheduling fee for the third and subsequent reschedule. Please email me at [email protected] to reschedule. The same courtesy will be extended to you - if I need to reschedule a session, I will let you know in advance.

No-Shows

In the case of a no show, you will incur a $35 fee before an alternative date can be decided upon.

Refunds for Services/Terminations

You will only be entitled to a refund at our sole discretion or where we determine that we are .unable to perform the services for any reason. You acknowledge that you do not obtain the right to a refund where you have changed your mind, unless this is prior to our first session of which you will be refunded in full (minus a $25 cancellation fee).

Complaints + Feedback

Should you have any feedback or complaints, please email me at [email protected].

If you are not satisfied with my response to your complaint you may seek a review by contacting the Office of the Australian Information Commissioner.

Privacy Policy

When you apply for 1:1 session/ss, you will be required to provide me with certain personal information (such as contact details) and sensitive information (such as information about your health or work context). Your privacy is extremely important to me. I will only use your personal information in order to provide you with information pertaining to our session/ss and to communicate with you about our session/ss. Where you wish to withdraw your consent from email communications, you may simply unsubscribe.

Confidentiality

What is discussed in our session/s stays in our session/s (ie: they are confidential). There may be times that I wish to share general information about our work together on social media. In these cases, any information shared will be strictly anonymous and de-identified.

Information + Advice

Any content or information provided in our session/s is of a general nature only and does not constitute professional advice. I do not purport to be a legal or medical practitioner, financial advisor or any other type of licensed professional and cannot be held liable for any reliance on the information I provide through our session/s. You are responsible for determining whether my work is right for you.

I reserve the right to terminate or suspend your access to working 1:1 with me at any time should I believe that it is not appropriate for you, or that

further or alternative professional advice should be sought. In this case, refunds will be given at my sole discretion.

Any reference to other products or services, programs, memberships, processes or other information appearing within our session/s do not constitute or imply my endorsement, sponsorship or recommendation in any way, unless otherwise specified.